Shaun Lane

Shaun Lane
Occupation	Entrepreneur, software executive
Known for	Co-founder and CEO of Riviera

Shaun Lane is an American entrepreneur and the co-founder and CEO of Riviera, a software as a service (SaaS) company that develops artificial intelligence agents for the hospitality industry. The company was part of Y Combinator's Winter 2025 batch.

Career

Lane co-founded Riviera in 2024 alongside Sathvik Nori and Daniel Tyshler. The company is headquartered in San Francisco, California. Lane serves as the company's chief executive officer.

Riviera builds AI-powered virtual employees designed specifically for hotels and other hospitality businesses. The company's initial product is an AI phone receptionist that handles front-desk inquiries, in-room dining orders, and reservations on behalf of hotel staff. The system is designed to answer calls instantly, operate around the clock, and communicate in more than ten languages, with automatic language detection and mid-call language switching.

The product aims to address a common operational challenge in the hospitality sector: hotels frequently lack sufficient staff to manage high call volumes, which can result in missed calls and lost revenue. Traditional phone systems and interactive voice response (IVR) systems have generally been unable to replicate the experience of speaking with a human operator. Riviera's approach involves integrating with hotels' existing software systems — including reservation platforms, loyalty programs, and operations software — and training its voice models on data specific to each property and department.

Riviera operates in the business-to-business (B2B) segment, serving the travel and hospitality industry. The company is categorized within the SaaS, travel, analytics, and AI sectors.

No detailed information about Lane's educational background or professional history prior to founding Riviera is available in public sources.