Kay Chen

Kay Chen

Kay Chen is an academic at the University of New Hampshire in Durham, New Hampshire, whose research focuses on behavioral operations management and supply chain contracting.

Career

Chen is affiliated with the University of New Hampshire.

Research

According to Semantic Scholar, Chen has authored 77 papers that have collectively been cited 2,399 times, with an h-index of 20. Chen's work spans behavioral studies of supply chain and inventory decision-making, including experimental research on trust, attractiveness, and cognitive factors in newsvendor and procurement contexts.

Selected publications

• "Does Looking Trustworthy Facilitate Forecast Sharing in a Supply Chain? An Experimental Study" (2026), Social Science Research Network
• "Beyond heuristics: an experimental study on the impact of math self-efficacy and cognitive reflection on newsvendor decision-making performance" (2026), International Journal of Production Research
• "The Social and Economic Behavior of AI Agents: Theory and Experiments" (2026), Contemporary Systems Thinking
• "Learning under the inventory problem of economic order quantity: a behavioural study" (2026), International Journal of Inventory Research
• "Do Attractive People Get a Better Deal? An Experimental Study" (2024), Social Science Research Network
• "Strategic Disposal or Strategic Inventory? Theory and Experiments" (2023), Social Science Research Network
• "Learning under the inventory problem of economic order quantity: a behavioural study" (2023), International Journal of Inventory Research
• "Do looks matter in supply chain contracting? An experimental study" (2023), Business Economics
• "A predictive decision analytics approach for primary care operations management: A case study of double-booking strategy design and evaluation" (2023), Computers & Industrial Engineering
• "Multidimensional Procurement Auction with Loss-Averse Workers in Online Labor Markets" (2022), Social Science Research Network

External links

• Kay Chen on ORCID