Christopher Chen
| Christopher Chen | |
| Occupation | Entrepreneur, startup co-founder |
|---|---|
| Known for | Co-founding Trapeze |
Christopher Chen is an American entrepreneur and co-founder of Trapeze, a healthcare technology startup that builds AI-powered voice agents for medical practices. Described as an "AI-native Zocdoc," Trapeze provides 24/7 automated call center support for healthcare providers, handling patient scheduling, triage, and general inquiries. The company participated in Y Combinator's Spring 2025 batch.[1]
Career
Chen co-founded Trapeze in 2025 alongside Betty Chang. The company is based in New York and operates at the intersection of artificial intelligence and healthcare operations.[2]
Trapeze's core product consists of AI-powered voice agents designed to function as virtual replicas of a practice's best-performing call center representatives and receptionists. These agents handle inbound patient calls around the clock, managing tasks such as appointment scheduling, general inquiries, and call triage. The platform integrates with existing practice management systems, workflows, and documentation to deliver personalized patient support. According to the company, the system autoresolves approximately 50% of inbound calls and achieves a seven-times-faster average handle time compared to traditional call center operations.
The company initially focused on eye care, serving ophthalmologists and optometrists. Within three months of launch, Trapeze onboarded over 140 doctors nationwide, reaching a patient base of more than one million. The platform supports multilingual voice interactions.
Prior to co-founding Trapeze, Chen was a co-founder at Satellite Bio, a biotechnology company, according to publicly available professional records. Further details about his earlier career and educational background have not been widely reported.
His co-founder, Betty Chang, previously served as Chief of Staff at Capable Health, where she was involved in developing patient scheduling software and helped the company reach its first $1 million in annual recurring revenue. Chang handles business operations and outreach at Trapeze.
Trapeze positions itself as building a new standard for how patients and healthcare providers connect, aiming to reduce the administrative burden on front office staff and clinicians while improving patient access and experience. The company's broader ambition is to create an AI-native platform that modernizes patient-provider discovery and communication across the healthcare industry.
References
- ↑ "Trapeze – Y Combinator". 'Y Combinator}'. Retrieved 2026-03-19.
- ↑ "Trapeze". 'Trapeze Health}'. Retrieved 2026-03-19.